Cool Shirtz Reviews

Shirtz.cool is an online store that sells a variety of clothing items. The prices can vary depending on the item, but for example, the "Everything's Good Hoodie" is priced at $85.00. The store ships products internationally and provides tracking information for all orders. The shipping rates are calculated based on the customer's location. They have a return policy on selected items if they are damaged or misprinted within specific timelines. However, it's important to note that some customers have reported issues with their orders and customer service, while others have had positive experiences. The quality of the items is generally praised, but some customers have reported receiving items with faded colors or incorrect sizes. It's recommended to check the reviews and policies of the store before making a purchase.

Shirtz.cool has a 4.5-star rating on Trustpilot, indicating that many customers have had positive experiences with the company. Some customers have praised the company's customer service, describing it as the best they've ever had. They appreciated the prompt and friendly service, especially when dealing with issues such as missing or incorrect orders. However, some customers have had less positive experiences. There have been complaints about the quality of the products and the company's return policy, which requires customers to send items back to Australia at their own expense. Some customers have also reported receiving items with faded colors. Despite these issues, many customers seem to be satisfied with their purchases, praising the quality, fit, and style of the clothes. However, there are also some negative reviews, with customers describing their experience as a farce and expressing disappointment with their orders. Overall, the reviews suggest that while many customers are happy with their purchases from Shirtz.cool, others have had less satisfactory experiences.

Shirtz.cool is an online store that offers a variety of custom-designed t-shirts, hoodies, and other apparel items. The brand prides itself on creating unique and eye-catching designs that cater to different interests and styles. Its products feature a range of themes, such as gaming, horror, pop culture, and more. The store offers an assortment of clothing items to choose from, including t-shirts, long-sleeve shirts, tank tops, hoodies, and sweatshirts. The designs are available for men, women, and unisex options as well. Some popular design themes include sci-fi, retro gaming, vintage-style typography, movies and television shows, comic books and cartoons. In addition to their ready-to-purchase products, Shirtz.cool also offers custom design services. Clients can submit their ideas or collaborate with their in-house designers to create personalized designs for individual or bulk orders. Shirtz.cool ships products internationally and provides tracking information for all orders. The shipping rates are calculated based on the customer's location. The store has a return policy on selected items if they are damaged or misprinted within specific timelines. The website accepts various payment methods including major credit cards like Visa, Mastercard, American Express, Discover as well as supporting PayPal transactions for added flexibility and security during checkout.

Shirtz.cool accepts various payment methods including major credit cards like Visa, Mastercard, American Express, Discover as well as supporting PayPal transactions for added flexibility and security during checkout. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

Orders from shirtz.cool are usually dispatched within 2 business days. Prints and neon orders are made to order and may take up to 5 business days and 2-3 weeks respectively to be dispatched. For Australian orders, standard shipping typically delivers within 8-14 business days, while express shipping should reach you within 2-3 business days. For international orders, standard shipping times are 16-24 business days for the USA, 10-16 business days for the UK, and 20-30 business days for everywhere else. Express international shipping takes 3-6 business days. Once your order has been shipped, you'll receive a shipping confirmation email with tracking details. If you place an order containing a preorder item, your entire order will be sent when the preorder item is ready to ship. It typically takes 1-2 weeks from the date noted in the product description for all orders containing a preorder item to be dispatched.

Here are the details of the return and shipping policies of shirtz.cool:

Return Policy: To be eligible for a return, items must be unworn apart from trying on, unwashed, and still in re-sellable condition in the original packaging with hangtag still attached. You must contact them via email within 14 days of receiving your order to be eligible for a refund. If more than 14 days have passed since you received your purchase and you haven't contacted them, unfortunately, they can’t offer you a refund for your order. Non-returnable items include gift cards, masks, art prints, neons, and discounted/sale items. They require a receipt or proof of purchase via an order number or email address used to place the order. They are unable to accept returned items for a direct exchange. If you would like to change an item for a different size or color, you will need to send the item back to them and place a new order. Once they receive and inspect your return, they will process your refund within 10 business days. The funds should reach the account attached to your original payment method within 5 business days.

Shipping Policy: They ship worldwide! Orders are usually dispatched within 2 business days. Prints are made to order from their office in Melbourne and may take up to 5 business days to be dispatched. Neon orders are also made to order, so please allow 2-3 weeks for them to make yours before shipping. Both prints and neons will be shipped separately from the rest of your order. During periods of high volume (e.g., during restocks, sales, or new collection releases), orders may take 3-5 extra business days to be dispatched by their team. You will be responsible for paying the shipping costs associated with returning your item. Original shipping costs are non-refundable. The time it takes for your returned product to reach them may vary depending on where you live. If you are shipping an item valued over $75 AUD, you should consider using a trackable shipping service or purchasing shipping insurance. They cannot guarantee that they will receive your returned item.